Terms of Service

1. Agreement

These Terms govern xaocsteam.shop and the relationship between the user and Администрация XaocSteam. Registration, sign-in or placing an operation means acceptance of the current version.

The owner must publish accurate legal identity before accepting live payments. The service must not be used commercially while mandatory details are missing.

2. Service

XaocSteam provides Steam login validation, Steam Wallet top-up orders through an independent supplier, account balance, payments, transaction history, support and a partner API.

XaocSteam is not Valve Corporation, Steam or an affiliate. Availability depends on Steam region rules and independent suppliers.

3. Account security

Users must provide a valid email, use a unique password and protect sessions and recovery codes. Account sharing, false information, third-party payment instruments without authority, and bypassing restrictions are prohibited.

4. Steam top-ups

Enter the account login used to sign in to Steam, not a display name, profile URL or Steam ID. The credit amount, fee and total are shown before confirmation.

pending and processing mean the order is running; delivered is the confirmed successful wallet top-up. completed may describe other supplier products and is not by itself the final Steam Wallet status.

The user is responsible for an incorrectly entered but valid login where the supplied instruction was correctly performed and cannot be reversed.

5. Pricing and payments

The final amount includes the displayed nominal value and service fee. A payment provider may show its own exchange or network fee.

Account balance is a prepaid service ledger, not a bank account, e-money wallet or interest-bearing asset.

A XaocSteam receipt confirms the system transaction but is not a fiscal tax receipt where one is legally required. The site owner must connect compliant fiscal and tax infrastructure.

6. Failures and refunds

If an order was not submitted or is confirmed failed, the debit is returned to account balance or, where available, to the original method. Provider processing time applies.

For disputes, submit the order number, Steam login and details through a ticket. Never provide a Steam password.

After delivered, a properly performed digital service is not refundable unless mandatory law requires otherwise.

7. Support

Official channels are account tickets and support@xaocsteam.shop. Priority affects routing but does not promise a specific response time. Do not submit passwords, full card details or secret keys.

8. Partner API

Partners are responsible for API key secrecy, lawful requests, customer disclosures and webhook verification. Load attacks, limit bypass, misleading resale and unlawful transactions are prohibited. Keys may be revoked immediately for security.

9. Prohibited use

Fraud, money laundering, unauthorised access, scraping outside the API, service interference, refund abuse, sanctions violations and infringement of third-party rights are prohibited.

10. Liability

Mandatory consumer rights and non-excludable liability remain unaffected. XaocSteam does not control Steam, suppliers, banks, blockchains or payment providers, but will reasonably assist with verified failures. Other liability is limited to the extent permitted by law.

11. Termination and changes

Users may stop using the service and request deletion subject to required record retention. Material changes will be announced where practicable. Governing law follows the operator's establishment and mandatory consumer rules; parties should first use support and written claims.

12. Contact

Operator: Администрация XaocSteam. Email: support@xaocsteam.shop. Effective: 01.09.2026.